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Hawaii Medicaid External Quality Review Organization (EQRO) and Peer Review Organization (PRO) homepage

HSAG is a Peer Review Organization (PRO) for the State of Hawaii, Department of Human Services, Med-QUEST Division (MQD). In this role, HSAG conducts level of care (LOC) evaluation reviews submitted by the QUEST Expanded Access (QExA) health plans for Medicaid members requiring nursing facility level of care.

QExA Health Plans - Click here or the HILOC left menu button, to access the Hawaii Level of Care (HILOC) Web application.

Providers - Click here or the 1147 Forms left menu button, to access and print the NEW LOC evaluation forms and instructions approved by MQD for use beginning 2/1/09.

For more information about the Hawaii EQRO and PRO contracts, contact Bonnie Marsh, Executive Director, at 808-941-1444 or e-mail at: is sponsored by Health Services Advisory Group and the State of Hawaii, Department of Human Services.