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Medicaid Health Plans and Providers - Click here to access the secure, password protected Hawaii Level of Care (HILOC) Web application for electronic submission of requests and tracking the status of your requests. Additional resources, including a HILOC User Guide, are available under the Resources and Instructions tab on the left menu in the HILOC application.

Not yet registered for access to HILOC? - Click here to register for access to the secure HILOC Web application. Your registration will be reviewed by a health plan security point of contact, and you will receive an email notification when your HILOC access has been enabled. is sponsored by Health Services Advisory Group and the State of Hawaii, Department of Human Services.